Dlithe

Terms & Conditions

Terms & Conditions

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between DLITHE CONSULTANCY SERVICES PRIVATE LIMITED, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

Cancellation & Refund Policy

DLITHE CONSULTANCY SERVICES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • DLITHE CONSULTANCY SERVICES PRIVATE LIMITED does not accept cancellation requests for courses or online programs etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days of receipt.
  • If the product received is not as shown on the site or as per expectations, inform our customer service within 7 Days of receiving the product.
  • For products with manufacturer warranty, please refer the issue to them.
  • In case of approved refunds, it will take 9–15 Days for the refund to be processed.

Contact us

You may contact us using the information below:

Merchant Legal entity name: DLITHE CONSULTANCY SERVICES PRIVATE LIMITED
Registered Address: SLV Arcade, Dr Vishnuvardhan Rd, Phase 3, Banashankari, Bengaluru, Karnataka 560085
Operational Address: SLV Arcade, Dr Vishnuvardhan Rd, Phase 3, Banashankari, Bengaluru, Karnataka 560085
Telephone No: 8553300781
E-Mail ID: dlithe2018@gmail.com

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